The total marks for this assignment are 100 points. Time allowed for completing this assignment is 1 hour (60 minutes). PLEASE WRITE ALL YOUR ANSWERS ON THE ANSWER SHEET. Please note: 1. In this new assignment, you are encouraged to apply your cross-cultural knowledge to cross-cultural case analysis. 2. The marking criteria for this assignment are different from what you used before. 3. The focus of assignment marking will not only be on your language appropriateness but also be on your ability to apply cross-cultural knowledge to cross-cultural problem solving. 4. A “three-step approach” to case analysis is recommended in this course. You may follow the three steps below when analyzing cross-cultural cases. Step 1: Normative-level analysis At this step, these questions need to be addressed: what cultural differences made the involved parties behave in this way? What normative cultural attributes caused the cross-cultural clash? Step 2: Behavioral-level analysis At this step, this question needs to be addressed: what behaviors of each party caused the clash? Step 3: Giving behavioral-level suggestions At this step, these questions need to be addressed: what should have been done by each party to avoid the clash? What might be done by each party to save the situation? Please refer to the “marking criteria” file for sample case analysis!
once in a blue moon
a red-letter day
in the black
have green fingers
The following is a case of cross-cultural communication. Please use the “three-step approach” to analyze the cases. Failure in applying all steps will result in the loss of marks.
Susan Wood, a young American mother of a four-year-old boy, came to China for the first time. She wrote a letter to her parents for help.
Dear Dad and Mom,
I don’t feel happy in China. I am scared by how the Chinese treat Tommy. Tommy is already four years old. Whenever I take him outside, a lot of Chinese whom I don’t know would fondle him, touching, patting, hugging or even kissing him. It seems that the Chinese are treating Tommy as a pet. I think they are very rude. What should I do?